Shipping policy
Delivery areas
We currently deliver to mainland France and several European countries.
If your country is not available at checkout, you may contact our customer service team at:
We will assess whether delivery is possible for your destination.
Delivery times
Delivery times vary depending on the type of products ordered.
Standard products
(Accessories, belts, breastfeeding items, etc.)
Estimated delivery: 3 to 7 business days.
Bulky products
(Strollers, beds, high chairs, bulky equipment, etc.)
Estimated delivery: 3 to 7 business days in France.
These delivery times are provided for information only and may vary depending on the carrier, destination country, logistical constraints or exceptional circumstances, including high activity, weather conditions or industrial action.
In accordance with Article L216-1 of the French Consumer Code, the order will be delivered within a maximum of 30 days from confirmation, unless otherwise agreed with the customer.
Delivery charges
🇫🇷 France
Standard products
- Delivery charge: €4.90
- Free delivery on orders of €60 or more
Bulky products
- Free delivery, included in the displayed price
🌍 Europe
Delivery charges vary depending on:
- the destination country;
- the type of products ordered;
- the selected carrier.
The applicable charges are calculated automatically and displayed before final order confirmation.
Delivery address
The customer is responsible for the accuracy of the information provided when placing an order.
If the delivery address or contact details provided are incorrect, Temeo Compagny cannot be held liable for any delay, inability to deliver or additional costs that may result.
Receiving parcels
Products are delivered to the address provided when placing the order.
Upon receipt of the parcel, the risks associated with transport pass to the customer in accordance with applicable legal provisions.
We invite the customer to check the condition of the parcel upon delivery.
If the parcel is damaged or shows any irregularities, it is recommended that the customer:
- refuse the parcel or make precise reservations with the carrier;
- take photographs where necessary;
- contact our customer service team as soon as possible at contact@confort-enceinte.fr, attaching any information useful for processing the request.